BoilerFaultCodes.com
7 Low Information

Your boiler is staying in a cooling-down mode because the pump is continuing to run after the heating has finished.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: HTG pump run on

What causes this fault?

This status occurs when the boiler is waiting for its internal temperature to drop to a safe level after it has finished heating. It is usually caused by the internal pump continuing to push water through the system to dissipate excess heat, but if it persists, it may suggest that heat is not leaving the heat exchanger efficiently. This can be due to a slow-moving pump, a build-up of debris in the system, or a sensor that is inaccurately reading the water temperature.

Typical repair cost £120-280 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like 7 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Remeha Quinta 115 is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes