Your boiler is failing to light properly, which means it cannot heat your home or provide hot water.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: No flame formation or no ionisation (after 5 starting attempts)
What causes this fault?
This fault occurs when the boiler tries to light the gas five times but fails to detect a steady flame each time. The most common reasons are a lack of gas supply to the unit, a worn-out ignition spark, or a sensor that can no longer 'see' the flame even if it has lit. In some cases, it can also be caused by a faulty internal part that manages the gas flow or the electrical controls.
DIY fix possible
Check if other gas appliances, like a hob, are working to ensure gas is being supplied to the property.Verify that your gas meter has credit if you use a pre-payment system.Press the 'Reset' button on the boiler control panel for one second to see if the fault clears.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like 02 — no call-out fees, no surprises.
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Remeha Selecta is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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