Your boiler has experienced a power disruption while it was already trying to report a serious internal error, causing it to lock itself for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Control fault: Voltage failure when malfunction causes interlock.
What causes this fault?
This fault occurs when the boiler experiences a sudden power cut or electrical surge at the exact moment it was trying to register a different internal error. This creates a conflict in the boiler's memory, as the control board cannot safely confirm why the system shut down. It is essentially a safety 'double-lock' that prevents the boiler from firing up until the electrical integrity of the control unit is verified.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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A boiler cover plan would cover faults like 0 4 — no call-out fees, no surprises.
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