BoilerFaultCodes.com
9 High Lockout

Your boiler has switched itself off because the water inside has become too hot too quickly.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Burner off because of high flow temperature

What causes this fault?

This fault occurs when heat cannot move away from the boiler's heat exchanger quickly enough, causing the internal water temperature to spike instantly. The most common reasons are a failed pump that isn't circulating the water or a physical blockage like sludge or limescale restricting the flow. Sometimes, a faulty sensor simply misreads the temperature and triggers the shutdown as a safety precaution.

This issue often comes to light during the first cold snap of autumn when the heating system is pushed to work hard after being idle all summer.

Typical repair cost £120-350 (including labour)

DIY fix possible

Check that all radiator valves are fully open to allow water to circulate.Ensure your magnetic system filter is not blocked or restricted.Check that the boiler pressure is between 1.0 and 1.5 bar on the pressure gauge.

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