BoilerFaultCodes.com
S.3 High Lockout

Your boiler is struggling to light its flame, meaning your heating and hot water will likely stop working soon.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Heating mode error – ignition problem

What causes this fault?

This fault occurs when the boiler's control system attempts to start the heating cycle but fails to successfully establish or detect a flame. The most common reasons include a worn-out ignition spark, a faulty gas valve not releasing fuel, or the internal sensors becoming too dirty to 'see' the flame once it has lit.

This issue is more frequent during the first cold snap of autumn when internal components that have sat idle all summer are suddenly forced to operate under high demand.

Typical repair cost £120-£350 (including labour)

DIY fix possible

Check that your gas pre-payment meter (if you have one) has creditEnsure your gas stopcock is fully openPress the Reset button (backwards arrow or 'Flame' icon) for five seconds

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Protect yourself from future repair bills

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