BoilerFaultCodes.com
S.11 Low Information

Your boiler is currently preparing to fire up by starting its internal fan, which is a normal part of the ignition process.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Fan start

What causes this fault?

This is a normal status message rather than a mechanical failure, occurring every time the boiler prepares to heat your water or radiators. It indicates that the control board has sent a signal to the internal fan to begin spinning, which clears out the combustion chamber before the burner ignites. If the boiler stays on this code for a long time without firing, it may suggest the fan is struggling to reach the required speed.

Typical repair cost £0 (including labour)

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

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Protect yourself from future repair bills

A boiler cover plan would cover faults like S.11 — no call-out fees, no surprises.

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