BoilerFaultCodes.com
S.31 Low Information

Your boiler is currently set to its summer setting or is being told by your thermostat not to turn on the heating because it thinks the house is warm enough.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Summer mode active or eBUS controller or timer blocks heating operation

What causes this fault?

This code appears when the boiler has been instructed to disable the central heating, either by a setting you have chosen or by your external thermostat. It typically happens because the programmed schedule has reached an 'off' period or the thermostat detects that your home has already reached the desired temperature. In some cases, it may indicate that the communication signal between your wireless controller and the boiler has been interrupted.

This is very common during the transition to spring and summer when homeowners manually switch to 'Summer Mode' to save energy by only heating their hot water.

Typical repair cost £0-120 (including labour)

DIY fix possible

Check that the heating temperature dial or digital setting on the boiler is turned up.Check your room thermostat or smart phone app to ensure the heating is switched 'On' and the target temperature is higher than the current room temperature.Check if 'Summer Mode' is enabled on the boiler menu and deactivate it if you require heating.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like S.31 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes