BoilerFaultCodes.com
D.77 Low Information

Your boiler is temporarily reducing its power while heating your hot water cylinder because it is reaching its temperature limit too quickly.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Limitation of cylinder charging in output in kW

What causes this fault?

This occurs when the boiler is generating heat faster than your hot water cylinder can absorb it, causing the water inside the boiler to get too hot too quickly. To prevent overheating, the boiler automatically throttles its power back to a lower level to allow the heat transfer to catch up. The most common reasons are a buildup of limescale or sludge inside the heating coil, or a pump that isn't moving water fast enough through the system.

Typical repair cost £0-120 (including labour)

DIY fix possible

Check that the valves on the pipes leading to your hot water cylinder are fully openEnsure there is no trapped air in the cylinder coil by bleeding nearby radiatorsCheck that your hot water temperature dial on the boiler is not set excessively high

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