BoilerFaultCodes.com
D.9 Low Information

Your boiler is receiving a instruction to heat water to a specific temperature from an external thermostat or smart heating control.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Flow target temperature from external analogue regulator terminal

What causes this fault?

This is not a mechanical failure, but rather a status message indicating that an external control, such as a smart thermostat, is telling the boiler exactly what temperature the water needs to be. It occurs when your heating controls take over the management of the boiler's output to improve efficiency. The boiler is simply acknowledging that it is following these external instructions instead of its own internal settings.

Typical repair cost £0-80 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Protect yourself from future repair bills

A boiler cover plan would cover faults like D.9 — no call-out fees, no surprises.

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