Your boiler's internal computer has detected an electrical fault with the flame sensor and has shut down for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Flame detector input signal is outside the limits (0 or 5 V) | Electronics defective
What causes this fault?
This fault occurs when the boiler's main control board receives a corrupt electrical signal from the flame sensing system, making it unable to verify if the burner is safely lit. The most common reason is a communication failure within the internal circuitry, often caused by a short circuit or a component failure on the printed circuit board itself.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like F.67 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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