Your boiler's control panel and its internal computer are not talking to each other, meaning the unit cannot receive instructions to provide heat or hot water.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: NocommunicationwiththePCB: CommunicationfaultbetweendisplayandPCBintheelectronicsbox
What causes this fault?
This fault occurs when the data link between the boiler's control screen and its main internal computer is broken or interrupted. The most common reason is a loose wiring connection or a component failure caused by a power surge or natural wear and tear. Without this communication link, the boiler cannot process your heating requests and shuts down for safety.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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A boiler cover plan would cover faults like con — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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