Your boiler has stopped working because it cannot accurately measure the temperature of the water returning to the unit.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Return temperature sensor interruption
What causes this fault?
This fault occurs when the boiler's control board loses communication with the sensor that monitors water temperature coming back from your radiators. The most common reason is that the sensor has developed an internal electrical fault or the connecting wires have become loose or damaged. Because the boiler can no longer track these temperatures safely, it shuts down to prevent overheating.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like F.01 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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