BoilerFaultCodes.com
F.23 High Lockout

Your boiler has shut down because there is a significant difference between the water temperature leaving the boiler and the temperature returning to it, usually caused by a circulation problem.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Safety switch-off: Temperature spread too large

What causes this fault?

This fault occurs when water is leaving the boiler much hotter than when it returns, which suggests the water isn't moving through your radiators quickly enough. The most common reasons are a failing internal pump that can't push the water effectively or a blockage caused by a buildup of sludge and debris in the pipework.

This fault is more frequent in autumn when the heating is turned on for the first time after summer, as pump components can seize or sludge can settle during periods of inactivity.

Typical repair cost £100-£350 (including labour)

DIY fix possible

Ensure all radiator valves (TRVs) are fully openCheck that the boiler pressure is between 1.0 and 1.5 barBleed your radiators to remove any trapped air

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