BoilerFaultCodesYour boiler is struggling to accurately measure the water temperature leaving the unit, usually because a sensor has failed or become disconnected.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Flow/return temperature sensor fault
What causes this fault?
This fault occurs when the boiler's control board detects that the temperature sensors are giving constant or illogical readings that don't change as the water heats up. The most common reason is that the flow sensor has either physically failed internally or has lost its electrical connection to the main circuit board. Without accurate temperature data, the boiler shuts down as a safety precaution to prevent overheating.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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