BoilerFaultCodes.com
S.21 Low Information

Your boiler is briefly checking its fan and clearing the system before it starts heating your hot water.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Hotwaterhandlingmode:Advancefanoperation

What causes this fault?

This is a normal part of the boiler's startup process where the internal fan spins up to clear the combustion chamber before the burner ignites for hot water. It isn't a fault, but rather a brief preparation phase to ensure the system is safe and ready to heat your water efficiently. You will usually see this appear for just a few seconds before the boiler begins its normal operation.

Typical repair cost £0 (including labour)

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

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Protect yourself from future repair bills

A boiler cover plan would cover faults like S.21 — no call-out fees, no surprises.

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