BoilerFaultCodes.com
S.23 Low Information

Your boiler is currently going through the normal steps to light the flame and start heating your home.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Ignition sequence

What causes this fault?

This is actually a status code rather than a fault, occurring every time your boiler prepares to provide heating or hot water. It indicates that the system is safely working through its internal checks to spark the burner and establish a flame. If the boiler stays stuck on this code without firing up, it usually suggests a temporary delay in the ignition process.

Typical repair cost £0 (including labour)

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

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Protect yourself from future repair bills

A boiler cover plan would cover faults like S.23 — no call-out fees, no surprises.

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