BoilerFaultCodes.com
S.96 Medium Lockout

Your boiler has detected an issue with the sensor that monitors water returning from your radiators, which may stop it from heating efficiently or starting up.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Return sensor error

What causes this fault?

This fault occurs when the boiler’s control board receives a signal from the return pipe sensor that is outside of its expected range. The most common reason is that the internal components of the sensor have failed, or the electrical connection between the sensor and the main control board has become loose or damaged.

Typical repair cost £90-160 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Protect yourself from future repair bills

A boiler cover plan would cover faults like S.96 — no call-out fees, no surprises.

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