Your boiler has detected an electrical fault with the internal sensor that monitors the temperature of the water leaving the unit, causing it to shut down for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Short circuit: Flow sensor - Flow temperature sensor defective or has short-circuited
What causes this fault?
This fault occurs when the electrical connection to the flow temperature sensor fails, usually due to an internal short circuit or water damage to the wiring. It essentially means the boiler can no longer accurately measure the temperature of the water it is heating, so it shuts down as a protective measure to prevent overheating. The most common reason is simply a component failure within the sensor itself or moisture causing the wires to touch.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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A boiler cover plan would cover faults like F.10 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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