Your boiler is unable to send gas to the burner because of a communication failure between the main control board and the gas valve.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Fault: Fuel valve actuation - The gas valve assembly cannot be actuated
What causes this fault?
This fault occurs when the boiler's main internal computer cannot properly communicate with the gas valve that lets fuel into the burner. The most common reason is an electronic failure within the gas valve itself or a fault on the printed circuit board that prevents it from sending the correct starting signal. In some cases, it can be caused by dampness or loose connections in the wiring that links these two vital components.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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A boiler cover plan would cover faults like F.61 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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