BoilerFaultCodes.com
S.01 Low Information

Your boiler is currently preparing to provide heating and is going through its normal start-up cycle.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Heating mode: Fan start-up. The fan start-up for heating mode is activated.

What causes this fault?

This status code appears when the boiler's internal computer tells the fan to begin spinning to clear the combustion chamber and prepare for ignition. It is a normal part of the heating cycle and indicates that the system is successfully moving through its safety checks before firing the burner. If the code stays on screen without the boiler firing, it may suggest a mechanical struggle with the fan or a communication delay between internal components.

You may notice this code more frequently during the autumn when you first switch the heating back on after a long summer break.

Typical repair cost £0 (including labour)

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like S.01 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes