BoilerFaultCodes.com
S.34 Low Information

Your boiler has noticed the temperature is very low and is running briefly to prevent the internal pipes from freezing.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Heating mode: Frost protection. The frost protection function for heating mode is activated.

What causes this fault?

This occurs when the internal temperature sensor drops below 5°C, triggering the boiler to automatically fire up and run the pump. It is a built-in safety feature designed to circulate warm water and prevent the heat exchanger from cracking due to ice expansion. The boiler will stop this mode once the internal temperature reaches a safe level, usually around 30°C.

This status is most common during extreme winter cold spells, particularly if the boiler is located in a cold garage, loft, or outbuilding.

Typical repair cost £0 (including labour)

DIY fix possible

Check that your external condensate pipe is not frozen or blocked with iceEnsure your main gas and electrical supply to the boiler remains switched onWait for the boiler to finish its cycle; the code should disappear once the temperature rises

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