BoilerFaultCodes.com
S.4 Low Information

Your boiler is operating normally and is currently in the process of heating your radiators.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Burner ignited (heating operation)

What causes this fault?

This is not a fault, but a status message indicating that the boiler has successfully ignited the burner to provide heat to your radiators. It shows the system is responding correctly to a request for heating from your thermostat and is performing its standard internal checks during operation.

This code is most frequently seen during the autumn and winter months when the central heating is active and the boiler is working to maintain the temperature of your home.

Typical repair cost £0 (including labour)

DIY fix possible

No action required; this is a status code indicating normal operation.Ensure your thermostat is set to the desired temperature.Check that your radiator valves are open if you require more heat.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like S.4 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Vaillant Ecomax 613 2 E is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes