Your boiler has shut down because the exhaust gases are getting too hot, which is a safety measure to prevent damage to the internal components.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Safety switch-off: Flue gas temperature too high
What causes this fault?
This fault occurs when the internal safety sensors detect that the waste gases leaving your boiler are reaching dangerous temperature levels. The most common reason is a buildup of limescale or debris inside the main heat exchanger, which prevents heat from being transferred to your water and instead sends it out through the flue. It can also be triggered by a faulty sensor giving an incorrect reading or a lack of water flow through the system.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like F.25 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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