BoilerFaultCodes.com
F.27 High Lockout

Your boiler has sensed a flame when there shouldn't be one, so it has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Safety switch-off: Flame simulation

What causes this fault?

This fault occurs when the boiler's internal sensors detect a flame after the burner should have switched off, or even before it tries to ignite. The most common reason is a faulty flame sensing electrode sending a false signal, or a gas valve that is leaking slightly and allowing fuel through when it shouldn't.

This fault is more common during periods of high humidity or heavy rain, as moisture entering the casing can interfere with the sensitive electrical signals sent to the control board.

Typical repair cost £120-£350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

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Protect yourself from future repair bills

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