BoilerFaultCodes.com
S.34 Low Information

Your boiler has detected very low temperatures and is running briefly to prevent the internal pipes from freezing.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Frost protection mode

What causes this fault?

This occurs when the sensors inside your boiler detect that the water temperature has dropped near freezing levels, usually below 5°C. The boiler automatically fires up to circulate warm water and prevent the heat exchanger from cracking due to ice expansion. It is a normal safety function rather than a mechanical failure.

This status code is most common during extreme winter cold spells, particularly if the boiler is located in an unheated area like a garage or loft.

Typical repair cost £0 (including labour)

DIY fix possible

Wait for the boiler to finish its defrost cycle automaticallyEnsure the room thermostat is turned up to a normal heating temperatureCheck that any external condensate pipes are not frozen or blocked

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