BoilerFaultCodes.com
FA High Lockout

Your boiler's fan is incorrectly spinning when it is supposed to be stopped, which is preventing the system from starting its safety checks.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Fan not at standstill

What causes this fault?

This fault occurs when the boiler's control system detects that the fan is still spinning during a period when it should be completely still. The most common reason is a communication error between the fan motor and the main control board, or a fault within the fan's internal electronics that prevents it from stopping correctly. Because the boiler cannot confirm the fan is in a safe starting position, it will prevent the ignition process from beginning.

Typical repair cost £180-450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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