BoilerFaultCodes.com
62:0 High Lockout

Your boiler's internal pump is failing to stay on long enough to safely dissipate heat after the burner turns off, which can cause the system to overheat.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Circulation pump without run-on

What causes this fault?

This fault occurs when the boiler's control system detects that the internal pump has stopped spinning immediately after the heat cycle ends, rather than continuing to circulate water to cool the heat exchanger down. The most common reason is a failing pump motor that has developed a dead spot or mechanical resistance, preventing it from performing its crucial post-run cooling phase. In some cases, a communication error from the main circuit board means the pump isn't receiving the command to keep running.

Typical repair cost £280-450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Protect yourself from future repair bills

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