BoilerFaultCodes.com
7E:1 Medium Warning

Your boiler system is communicating with multiple other boilers through a shared exhaust pipe, and it has detected a technical configuration error in that connection.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: With flue gas cascade

What causes this fault?

This fault occurs when multiple boilers share a single chimney system and are failing to talk to each other correctly. It is usually caused by a poor wiring connection between the units or a conflict in the internal settings that tell each boiler which part it plays in the group. In some cases, a faulty electronic module or a blocked sensor in the exhaust pipe can also trigger this communication breakdown.

Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like 7E:1 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes