BoilerFaultCodes.com
9A Low Warning

Your boiler has lost communication with the temperature sensor that monitors the outdoor solar panels or the system collector, meaning it cannot accurately manage heat levels for those components.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Collector temperature sensor lead break

What causes this fault?

This fault occurs when the boiler can no longer receive data from the sensor attached to your solar heating panels. The most common reason is a physical break in the cabling or a failed electrical component within the sensor itself, often caused by long-term exposure to the elements or loose connections. Since the boiler cannot see how hot the solar panels are, it stops using them to heat your water as a safety precaution.

Typical repair cost £90-180 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like 9A — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes