BoilerFaultCodes.com
b7 High Lockout

Your boiler's internal computer chip has been disconnected or has developed a communication fault, meaning the system doesn't know which settings to use.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Boiler coding card fault

What causes this fault?

This fault occurs when the boiler's main control board loses communication with the small plug-in memory chip that stores the unit's identity and settings. The most common reason is that the chip has vibrated loose, suffered from a hardware failure, or the main circuit board itself can no longer read the data due to a technical glitch.

Typical repair cost £120-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Protect yourself from future repair bills

A boiler cover plan would cover faults like b7 — no call-out fees, no surprises.

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