BoilerFaultCodes.com
bc Medium Warning

Your boiler has lost its connection with the remote control unit used to manage your primary heating circuit.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Communication fault: Remote control Vitotrol 200/300, heating circuit 1

What causes this fault?

This fault occurs when the boiler's main internal computer loses its digital link with the Vitotrol thermostat or remote control unit. The most common reason is a break in the physical wiring between the two devices or a temporary electronic glitch in the communication module. In some cases, it can be caused by the remote control unit itself failing due to age or internal component wear.

Typical repair cost £90-280 (including labour)

DIY fix possible

Check if the batteries in your Vitotrol unit need replacingEnsure the remote control is correctly docked in its wall bracketTurn the boiler power off and back on at the fused spur to reset the connection

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