BoilerFaultCodes.com
E4 High Lockout

Your boiler has stopped working because it is not receiving the correct electrical power or an internal fuse has blown.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Burner in fault position. Supply voltage 230 V fault. Check the supply voltage and the internal fuses.

What causes this fault?

This fault occurs when the boiler's main control board detects an issue with the incoming electrical supply or its own internal power distribution. It is typically triggered by a sudden power surge that blows a safety fuse or an underlying hardware failure within the electronic circuitry. Without a stable 230V connection, the boiler cannot safely power the ignition process or the fan, leading to a complete shutdown.

This fault is frequently seen following heavy summer storms, as lightning strikes or local power grid fluctuations can cause the electrical surges that blow internal fuses.

Typical repair cost £120-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like E4 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Could it be time for a new boiler?

If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes