BoilerFaultCodes.com
bC Medium Warning

Your boiler has lost its connection with the remote control unit used to manage the heating and is currently operating in a basic backup mode.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Control mode without remote control - Communication fault-Vitotrol remote control heating circuit A1

What causes this fault?

This fault occurs when the boiler's main control board loses the electronic link with your wall-mounted thermostat or remote unit. The most common reason is a loose or broken communication wire, though it can also be caused by a software glitch or a failure in the remote control unit itself.

Typical repair cost £90-250 (including labour)

DIY fix possible

Check that the Vitotrol remote control unit is correctly seated on its wall bracket.Inspect the remote control for any dead batteries if it is a wireless version.Perform a power reset on the boiler to see if communication re-establishes.

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