Your boiler is struggling to accurately measure the temperature of your hot water, which usually means your taps will only run cold.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Domestic hot water probe fault
What causes this fault?
This fault occurs when the internal sensor responsible for monitoring your hot water temperature has failed or is sending incorrect data to the control board. The most common reason is that the sensor has suffered electrical wear or has become corroded, preventing it from telling the boiler to fire up when you turn on a tap. In some cases, the issue is simply a loose or damaged wire connecting the sensor to the main computer.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like E060 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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