Your boiler has detected that the water returning from your radiators is too hot or the temperature difference is incorrect, causing the system to shut down for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Error with return line probe – over temperature outlet or differential alarm
What causes this fault?
This fault occurs when the internal sensors detect that the water returning from your heating system is significantly hotter than expected or is rising too quickly. The most common reasons are a blockage in the central heating pipes, a failing pump that isn't moving water efficiently, or a sensor that has become faulty and is sending incorrect data to the boiler's computer.
This issue is most frequent during the first cold spell of autumn when heating systems are turned back on after months of inactivity, often revealing stuck pumps or airlocks.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like E080 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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