Your boiler has detected a fault with the temperature sensor that controls your hot water, meaning your water may not reach the correct temperature or might not heat up at all.
This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.
Technical description: problem exists with the secondary (DHW) thermistor
What causes this fault?
This fault occurs when the internal sensor responsible for monitoring hot water temperature starts sending incorrect readings or stops communicating with the main control board. The most common reason is that the sensor has suffered from electrical failure or internal corrosion over time, preventing the boiler from knowing how hot the water actually is. As a safety precaution, the boiler stops heating the water to prevent it from becoming dangerously hot.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like 6x — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.
Vokera Linea HE is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
Affiliate links — we may earn a commission at no extra cost to you.