Your boiler has detected an internal electrical communication error or a wiring issue that is preventing it from working safely.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Wiring fault
What causes this fault?
This fault occurs when the boiler's internal computer loses the ability to communicate with its electrical components. It is physically caused by loose connections in the wiring harness or a failure in the circuit board that prevents signals from being sent correctly. In some cases, electrical interference or dampness on the wires can lead to these two specific codes.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like 76 — no call-out fees, no surprises.
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