BoilerFaultCodes.com
24 High Lockout

Your boiler has detected that the water pressure inside the system is too low and has switched itself off as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Low water pressure in the primary circuit

What causes this fault?

This fault occurs when the water level inside your central heating system drops below a safe threshold, leaving the boiler unable to circulate heat. The most common reasons are a slow leak from a radiator valve or pipework, or the air being let out of the system during recent maintenance or bleeding of radiators.

This issue is frequently seen in autumn when homeowners turn their heating back on for the first time, as the change in temperature can highlight minor leaks or pressure drops developed over the summer.

Typical repair cost £0-120 (including labour)

DIY fix possible

Locate the filling loop (the flexible silver hose) underneath or near the boilerSlowly open the one or two taps/valves until you hear water enteringWatch the pressure gauge until it reaches between 1 and 1.5 bar, then close the valves tightly

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