BoilerFaultCodesYour boiler is unable to light the gas to start the heating process, causing the system to lock out for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: The appliance fails to ignite during the ignition sequence.
What causes this fault?
This fault occurs when the boiler attempts to start up but cannot successfully establish a flame to heat the water. The most common reasons include a lack of gas supply to the unit, a worn-out spark electrode that can no longer create a light, or a faulty gas valve that isn't opening correctly.
This issue can be more frequent during extreme cold spells if the external gas regulator freezes or if there is a blockage in the flue due to heavy snow or ice.
DIY fix possible
Check if your gas supply is active by testing another gas appliance like a hob.Ensure the gas stopcock valve is fully open.Press and hold the reset button for a few seconds to attempt a restart.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like Reset Light (Ignition) — no call-out fees, no surprises.
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Vokera Mynute 10E is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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