Your boiler has stopped working because it cannot correctly detect the speed of the fan responsible for clearing exhaust gases.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Fan tacho signal fault
What causes this fault?
This fault occurs when the boiler's main computer loses track of how fast the internal fan is spinning, which is a vital safety check before the burner can ignite. The most common reason is a communication failure caused by worn-out bearings in the fan motor or a loose electrical connection in the wiring. Without an accurate speed reading, the boiler shuts down to prevent dangerous exhaust gases from building up inside the unit.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A boiler cover plan would cover faults like AL34 — no call-out fees, no surprises.
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