Your boiler's fan, which safely clears exhaust gases from the system, is not spinning at the correct speed or reporting its status correctly.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Fan fault / Hall sensor fault
What causes this fault?
This fault occurs when the boiler's internal computer detects that the fan is not spinning fast enough to safely extract exhaust fumes. The most common reasons are a build-up of dust and debris within the fan motor or a failure of the sensor that monitors the fan's rotation. If the fan cannot reach the required speed, the boiler will automatically shut down as a safety precaution.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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A boiler cover plan would cover faults like E05 — no call-out fees, no surprises.
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