BoilerFaultCodes.com
Test 1A High Lockout

Your boiler has lost its display and controls, which usually means the main internal circuit board has failed while the pump is stuck in a backup safety mode.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: No display, pump running

What causes this fault?

This issue occurs when the boiler's central brain, the printed circuit board, suffers a critical electronics failure or loses power entirely. It is usually caused by an internal electrical short or a worn-out component on the board that prevents it from communicating with the display. Because the control board can no longer manage the system, the pump stays running as a built-in safety measure to prevent the unit from overheating.

Typical repair cost £250-£450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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