BoilerFaultCodes.com
10 High Lockout

Your boiler has detected an issue with the air pressure sensor or its connected hoses, meaning it cannot safely confirm that the fan is clearing exhaust fumes.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Fault code 10 shows (from Fault Finding Test B)

What causes this fault?

This fault occurs when the boiler's internal safety sensors detect that air is not flowing correctly through the flue system. The most common reason is a blockage or buildup of debris in the small plastic tubes or the venturi inside the boiler, which prevents the fan from safely clearing exhaust gases. In some cases, the mechanical switch that monitors this pressure has simply failed or become stuck due to wear and tear.

This fault is more frequent during periods of heavy wind or extreme cold, as high wind gusts can disrupt pressure readings and internal condensation can sometimes freeze or pool in the sensing tubes.

Typical repair cost £120-240 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like 10 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Vokera Synergy E is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes