Your boiler has stopped working because the fan that removes waste gases is not spinning at the correct speed or has failed to start.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Fan fault
What causes this fault?
This fault occurs when the boiler's control board detects that the fan is either not spinning fast enough to safely clear exhaust gases or has stopped entirely. It is usually caused by a burnt-out fan motor, loose electrical connections, or a defect in the main circuit board that prevents it from sending power to the fan.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like AL34 — no call-out fees, no surprises.
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