Your boiler's internal computer brain is failing to communicate correctly, often due to moisture or a significant electronic fault.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Light indication during fault not covered by other details. Control board is likely to be wet, damaged, or malfunctioning.
What causes this fault?
This fault occurs when the boiler's main control board suffers a critical internal failure or a loss of signal between components. The most common reason is moisture ingress from a small internal leak or dampness in the air reaching the electronics and short-circuiting the board. In some cases, it can also be triggered by a loose or damaged wiring harness that prevents the boiler's 'brain' from sending instructions to the rest of the unit.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like Condition K — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.
Worcester Bosch 24CDi BF is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
Affiliate links — we may earn a commission at no extra cost to you.