BoilerFaultCodes.com
Off / Off High Lockout

Your boiler has completely lost power and its display screen is blank, meaning it cannot operate or heat your home.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: No power at control board

What causes this fault?

This fault occurs when the boiler's electrical circuit is broken, preventing power from reaching the internal computer. The most common reasons are a tripped fuse in your home's consumer unit, a blown fuse inside the boiler itself, or a total failure of the main printed circuit board. Essentially, the boiler is unable to 'wake up' because its electrical supply has been cut off.

This issue is slightly more frequent during winter due to power surges caused by stormy weather or increased electrical demand putting pressure on aging components.

Typical repair cost £100-£450 (including labour)

DIY fix possible

Check if other appliances are working to rule out a general power cutCheck your home's main consumer unit (fuse box) to see if a circuit has trippedCheck the fused spur switch next to the boiler is turned on and the fuse inside hasn't blown

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Protect yourself from future repair bills

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