BoilerFaultCodes.com
E9 High Lockout

Your boiler has switched itself off because it is getting too hot inside, usually to prevent internal damage.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Overheat thermostat tripped

What causes this fault?

This fault occurs when the internal temperature of the boiler rises above a safe limit, causing a safety sensor to cut the power. The most common reason is a blockage or a failing pump that prevents water from flowing through the system quickly enough to carry heat away from the burner. In some cases, it can also be triggered by a build-up of air or debris within the heat exchanger.

This issue often surfaces during the first cold spell of autumn when the heating is turned on after being dormant all summer, which can cause internal pump components to seize.

Typical repair cost £120-£350 (including labour)

DIY fix possible

Check if your radiator valves are open to allow water to flow.Check the boiler pressure needle is in the green zone (between 1 and 1.5 bar).Press the 'Reset' button on the boiler controls to see if the fault clears after cooling down.

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