BoilerFaultCodes.com
E9 High Lockout

Your boiler has sensed that it is getting too hot and has automatically shut down to prevent damage or safety issues.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Safety temperature limiter has responded

What causes this fault?

This fault occurs when the internal temperature of the boiler rises above a safe limit, triggering a safety switch to kill the power. The most common reasons are a failed pump stopping water flow, a blockage caused by sludge in the system, or air trapped within the heat exchanger.

This issue is more common during the first cold snap of autumn when a pump that has been idle all summer fails to restart.

Typical repair cost £120-280 (including labour)

DIY fix possible

Ensure all radiator valves are fully open to allow water to flow.Check if your system water pressure is too low and top it up if necessary.Wait for the boiler to cool down and press the 'Reset' button.

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