Your boiler's fan has unexpectedly stopped working while the unit was running, causing the system to shut down for safety.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Fan stopped during operation
What causes this fault?
This fault occurs when the boiler's control system loses the signal from the fan while it should be spinning to clear exhaust gases. It is usually caused by the fan motor burning out, a loose connection in the internal wiring, or a fault on the main circuit board failing to provide power to the unit.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
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