BoilerFaultCodes.com
E2350 High Lockout

Your boiler has detected a fault with the sensor that monitors the water temperature leaving the unit, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flow temperature sensor shorted

What causes this fault?

This fault occurs when the sensor responsible for measuring the heat of the water leaving the boiler fails or loses its electrical connection. The most common reason is that the sensor's internal components have worn out over time or a wire has become loose, leading to a 'short' that prevents the boiler from safely monitoring its own temperature. Because the boiler no longer knows how hot the water is, it shuts down to prevent the system from overheating.

Typical repair cost £90-160 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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